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  8. Issue in K. Update button

Issue in K. Update button

Scheduled Pinned Locked Moved Installation/Removal/Updates
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  • harlan4096H Online
    harlan4096H Online
    harlan4096
    βTester
    wrote on last edited by Jarvis
    #1

    Reproduction steps:

    I don't know what are the steps to reproduce this issue, since I installed this new beta build, I'm facing it from time to time.

    Actual result:


    Greyed button and message "Installing a patch..."

    S1: KES14.2 + W11 Pro 26H2
    S2 (VM): Kaspersky Premium 21.28 beta + W11 Pro 26H2
    S3 (VM): KES Cloud 14.2 + W11 IoT Enterprise LTSC 26H2
    S4: Kaspersky Premium 21.27 + W10 IoT Enterprise LTSC 22H2

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    • JarvisJ Offline
      JarvisJ Offline
      Jarvis
      wrote on last edited by
      #2

      Hello! Seems to be correct scenario.
      In new builds there are 3 steps of database update. On first - you can stop process, other steps block 'cancel' button.

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      • harlan4096H Online
        harlan4096H Online
        harlan4096
        βTester
        wrote on last edited by
        #3

        Last build just installed has the same issue... I installed over previous build, all went fine, I ran updates ok, reboot twice, and not after recovering the system after suspension/hibernation I got again the issue...

        S1: KES14.2 + W11 Pro 26H2
        S2 (VM): Kaspersky Premium 21.28 beta + W11 Pro 26H2
        S3 (VM): KES Cloud 14.2 + W11 IoT Enterprise LTSC 26H2
        S4: Kaspersky Premium 21.27 + W10 IoT Enterprise LTSC 22H2

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        • harlan4096H Online
          harlan4096H Online
          harlan4096
          βTester
          wrote on last edited by
          #4

          After a while the button got clickable again and working fine, will continue monitoring.

          S1: KES14.2 + W11 Pro 26H2
          S2 (VM): Kaspersky Premium 21.28 beta + W11 Pro 26H2
          S3 (VM): KES Cloud 14.2 + W11 IoT Enterprise LTSC 26H2
          S4: Kaspersky Premium 21.27 + W10 IoT Enterprise LTSC 22H2

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          0

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