avp service may eat too much cpu when watching live stream media.
-
In fact, it has been so short for more than a month, and it has been reported a month ago. So far, the development team has not found the problem.Technical support The dump files, trace files, and performance tool logs we collected have been uploaded several times, but there is still no way to determine the problem.Yesterday when logging in to the live broadcast platform, Kaspersky prompted: "Detected invalid certificate SSL connection", I don't know if it helps the problem.
-
As I can understand, it's not problem of patch C ?
I had downloaded files.
-
As I can understand, it's not problem of patch C ?
I had downloaded files.
@dmitriy-pisarets
That is correct. But the problem still persist in patch
Tried to get it fix, but still no solution
-
Hi,
Does this issue will be improved after disabled webav? I want to ask this question.
Regards.
Go! The world ! 💪 Our CD8/CD4 T lymphocytes are on their way to destroy the new tubular virus.😠
If I don't reply your post here, Please send a PM in KL Community forum or post a E-Mail ( wesly.zhang@qq.com ) to notice me. -
Frankly speaking, I believe that those tough and long barriers between dev and users cause the very long period which it takes to fix a localization problem.
Tech support always asking us provide tons of data again and again, after months, there still even no bug ID. Maybe, the problem is still not confirmed yet.........
Dont know what to do now.
-
Frankly speaking, I believe that those tough and long barriers between dev and users cause the very long period which it takes to fix a localization problem.
Tech support always asking us provide tons of data again and again, after months, there still even no bug ID. Maybe, the problem is still not confirmed yet.........
Dont know what to do now.
@xzz123 said in avp service may eat too much cpu when watching live stream media.:
Frankly speaking, I believe that those tough and long barriers between dev and users cause the very long period which it takes to fix a localization problem.
Tech support always asking us provide tons of data again and again, after months, there still even no bug ID. Maybe, the problem is still not confirmed yet.........
Dont know what to do now.
Be patient, Guy.
You are always the best. 
Take it easy.
-
Hi,
Does this issue will be improved after disabled webav? I want to ask this question.
Regards.
@wesly-zhang
I dont know
I do the test that disable those drivers. If klwtp is disabled, the problem is gone( of course once the driver is disabled, webAV is stoped). If you disable other driver, there is still the problem.
You may find the answer if you ask huang1111
he do the test of disabling protections..... that is the first time we are requested by the tech support.
my driver test was the second time....tech support want more...
-
@xzz123 said in avp service may eat too much cpu when watching live stream media.:
Hi, guy
I find huya use flash technology to build its live player. Perhaps the product has a performance impact when dealing with flash streaming media. Take a look at action script and see what the player is doing.
-
@wesly-zhang
I dont know
I do the test that disable those drivers. If klwtp is disabled, the problem is gone( of course once the driver is disabled, webAV is stoped). If you disable other driver, there is still the problem.
You may find the answer if you ask huang1111
he do the test of disabling protections..... that is the first time we are requested by the tech support.
my driver test was the second time....tech support want more...
@xzz123 said in avp service may eat too much cpu when watching live stream media.:
@wesly-zhang
I dont know
I do the test that disable those drivers. If klwtp is disabled, the problem is gone( of course once the driver is disabled, webAV is stoped). If you disable other driver, there is still the problem.
You may find the answer if you ask huang1111
he do the test of disabling protections..... that is the first time we are requested by the tech support.
my driver test was the second time....tech support want more...
Hi,
klwtp is an web transmission processor driver I think. It takes a lot of research to figure out what the player is doing on media stream. Because there are many players that use flash technology, it's the only one that's causing problems, and there must be something special about it.
Best regards.
Go! The world ! 💪 Our CD8/CD4 T lymphocytes are on their way to destroy the new tubular virus.😠
If I don't reply your post here, Please send a PM in KL Community forum or post a E-Mail ( wesly.zhang@qq.com ) to notice me. -
Frankly speaking, I believe that those tough and long barriers between dev and users cause the very long period which it takes to fix a localization problem.
Tech support always asking us provide tons of data again and again, after months, there still even no bug ID. Maybe, the problem is still not confirmed yet.........
Dont know what to do now.
@xzz123 said in avp service may eat too much cpu when watching live stream media.:
there still even no bug ID.
now you have it - 3494862.
-
@xzz123 said in avp service may eat too much cpu when watching live stream media.:
there still even no bug ID.
now you have it - 3494862.
@dmitriy-pisarets
Actually, I believe I can give you enough data but the difficulty is knowing what is really matter........
If I can though my laptop to your office, it would be much easiler.....
-
@xzz123 said in avp service may eat too much cpu when watching live stream media.:
@wesly-zhang
I dont know
I do the test that disable those drivers. If klwtp is disabled, the problem is gone( of course once the driver is disabled, webAV is stoped). If you disable other driver, there is still the problem.
You may find the answer if you ask huang1111
he do the test of disabling protections..... that is the first time we are requested by the tech support.
my driver test was the second time....tech support want more...
Hi,
klwtp is an web transmission processor driver I think. It takes a lot of research to figure out what the player is doing on media stream. Because there are many players that use flash technology, it's the only one that's causing problems, and there must be something special about it.
Best regards.
@wesly-zhang
you can try reproduce it.
use chrome and watch Huya. choose a hot room, like KPL, LPL.......
I know little about programming and those basic things.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login© 2026 АО «Лаборатория Касперского»