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  8. avp.com scan_quarantine -> dump

avp.com scan_quarantine -> dump

Scheduled Pinned Locked Moved [2021] Crashes/Dumps/BSOD
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  • H Offline
    H Offline
    Helios_07
    wrote on last edited by Jarvis
    #1

    Real PC:

    Windows 10 x64 18363.476

    KIS 21.0.29.1036 app+drv ver. on

    Standard Browser: Firefox

    **FAILURE_ID_HASH_STRING: **um:null_pointer_read_avrf_c0000005_shell_service.dll!unknown

    Reproduction steps:

    Run avp.com start Scan_quarantine in command prompt from Kaspersky folder -> dump was created.

    Actual result:

    dump was created

    Expected Result:

    exception gets handled no dump.

    EDIT: Removed the wrong assumption that quarantine needs to be empty

    PC:
    Windows 10 64-bit Version 20H2
    Build 19042.985
    Intel Core i10-10900K @ 3,7GHZ
    32,0 GB-RAM
    NVIDIA Geforce RTX 2080 TI 11GB
    KIS 21.4.8.292
    KPM 9.0.2.15298(o)
    Forum Signature from 25.May.2021

    E 1 Reply Last reply
    0
    • H Helios_07

      Real PC:

      Windows 10 x64 18363.476

      KIS 21.0.29.1036 app+drv ver. on

      Standard Browser: Firefox

      **FAILURE_ID_HASH_STRING: **um:null_pointer_read_avrf_c0000005_shell_service.dll!unknown

      Reproduction steps:

      Run avp.com start Scan_quarantine in command prompt from Kaspersky folder -> dump was created.

      Actual result:

      dump was created

      Expected Result:

      exception gets handled no dump.

      EDIT: Removed the wrong assumption that quarantine needs to be empty

      E Offline
      E Offline
      Egor.Pokrovsky
      Kaspersky Lab
      wrote on last edited by
      #2

      Hello! Can you tell, where are display an information about "Scan_quarantine", in some help manuals of KTS or other?

      1 Reply Last reply
      0
      • JarvisJ Offline
        JarvisJ Offline
        Jarvis
        wrote on last edited by
        #3

        In a written correspondence with the developers, it was decided that this function ("Scan_Quarantine") will be removed from the product.

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        0

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