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  7. [2020] Performance/Compatibility
  8. Does not start product after loading system.

Does not start product after loading system.

Scheduled Pinned Locked Moved [2020] Performance/Compatibility
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  • JarvisJ Offline
    JarvisJ Offline
    Jarvis
    wrote on last edited by
    #2

    @Virus_900, на всякий случай хотел бы уточнить, опция Автозапуска была активна в настройках продукта?

    1 Reply Last reply
    0
    • Virus_900V Offline
      Virus_900V Offline
      Virus_900
      [2021] Gold BT
      wrote on last edited by
      #3

      Да была активна.

      KTS 21.2.16.590 with Patch B
      KVRT 20.0.4.0 Testing

      OS Windows 10 Pro (x64) 19041 EN All update
      CPU Intel Core 2 Duo E4500 2.20 GHz
      RAM 4GB DDR2 x2 Slots userd,
      SSD SPCC Solid State Disk 256 GB
      HDD Hitachi HDP725050GLA360 500 GB

      D 1 Reply Last reply
      0
      • Virus_900V Virus_900

        Да была активна.

        D Offline
        D Offline
        Dmitriy.Pisarets
        Kaspersky Lab
        wrote on last edited by
        #4

        @virus_900, добрый день! Разработчики просят допольнительные логи :

        "Для более детального изучения необходимо снять xperf по инструкции: 
        https://rd.kaspersky.com/sites/com/PDK/Performance/Wiki/HOWTO%20-%20Capturing%20Xperf%20Trace.aspx

        • Приложить SystemInfo"
        1 Reply Last reply
        0
        • Virus_900V Offline
          Virus_900V Offline
          Virus_900
          [2021] Gold BT
          wrote on last edited by Virus_900
          #5

          Дима, привет! а ссылка не открывается. https://mega.nz/#!KChwGCbC!JhMXi3xHgWRBHrSr0SOexvJhdPPUXotdclxwt2XBsL4 

          KTS 21.2.16.590 with Patch B
          KVRT 20.0.4.0 Testing

          OS Windows 10 Pro (x64) 19041 EN All update
          CPU Intel Core 2 Duo E4500 2.20 GHz
          RAM 4GB DDR2 x2 Slots userd,
          SSD SPCC Solid State Disk 256 GB
          HDD Hitachi HDP725050GLA360 500 GB

          D 1 Reply Last reply
          0
          • Virus_900V Virus_900

            Дима, привет! а ссылка не открывается. https://mega.nz/#!KChwGCbC!JhMXi3xHgWRBHrSr0SOexvJhdPPUXotdclxwt2XBsL4 

            D Offline
            D Offline
            Dmitriy.Pisarets
            Kaspersky Lab
            wrote on last edited by
            #6

            @virus_900, у меня все работет. Попробуй под VPN. 

            1 Reply Last reply
            0
            • Virus_900V Offline
              Virus_900V Offline
              Virus_900
              [2021] Gold BT
              wrote on last edited by
              #7

              Я как с VPN и захожу.

              KTS 21.2.16.590 with Patch B
              KVRT 20.0.4.0 Testing

              OS Windows 10 Pro (x64) 19041 EN All update
              CPU Intel Core 2 Duo E4500 2.20 GHz
              RAM 4GB DDR2 x2 Slots userd,
              SSD SPCC Solid State Disk 256 GB
              HDD Hitachi HDP725050GLA360 500 GB

              D 1 Reply Last reply
              0
              • Virus_900V Virus_900

                Я как с VPN и захожу.

                D Offline
                D Offline
                Dmitriy.Pisarets
                Kaspersky Lab
                wrote on last edited by
                #8

                @virus_900 приложил статью и версию программы https://mega.nz/#!K3oS1YYR!K04T64hy9nvvfiooaNj_eOKCXOW3Wjx6gDF4TPmbZfI

                1 Reply Last reply
                0
                • JarvisJ Offline
                  JarvisJ Offline
                  Jarvis
                  wrote on last edited by
                  #9

                  Cannot Reproduce

                  1 Reply Last reply
                  0
                  • Virus_900V Offline
                    Virus_900V Offline
                    Virus_900
                    [2021] Gold BT
                    wrote on last edited by Virus_900
                    #10

                    I check bug to actual build and write about result.

                    KTS 21.2.16.590 with Patch B
                    KVRT 20.0.4.0 Testing

                    OS Windows 10 Pro (x64) 19041 EN All update
                    CPU Intel Core 2 Duo E4500 2.20 GHz
                    RAM 4GB DDR2 x2 Slots userd,
                    SSD SPCC Solid State Disk 256 GB
                    HDD Hitachi HDP725050GLA360 500 GB

                    1 Reply Last reply
                    0
                    • Virus_900V Offline
                      Virus_900V Offline
                      Virus_900
                      [2021] Gold BT
                      wrote on last edited by
                      #11

                      Bug reproduce in 20.0.10.954

                      KTS 21.2.16.590 with Patch B
                      KVRT 20.0.4.0 Testing

                      OS Windows 10 Pro (x64) 19041 EN All update
                      CPU Intel Core 2 Duo E4500 2.20 GHz
                      RAM 4GB DDR2 x2 Slots userd,
                      SSD SPCC Solid State Disk 256 GB
                      HDD Hitachi HDP725050GLA360 500 GB

                      A 1 Reply Last reply
                      0
                      • Virus_900V Virus_900

                        Bug reproduce in 20.0.10.954

                        A Offline
                        A Offline
                        Alexander.Matrosov
                        wrote on last edited by
                        #12

                        @virus_900, доброго дня! Как выше Дмитрий и просил, приложите, пожалуйста, допольнительные логи :

                        "Для более детального изучения необходимо снять xperf по инструкции: 
                        https://mega.nz/#!K3oS1YYR!K04T64hy9nvvfiooaNj_eOKCXOW3Wjx6gDF4TPmbZfI

                        • Приложить SystemInfo"
                        D 1 Reply Last reply
                        0
                        • A Alexander.Matrosov

                          @virus_900, доброго дня! Как выше Дмитрий и просил, приложите, пожалуйста, допольнительные логи :

                          "Для более детального изучения необходимо снять xperf по инструкции: 
                          https://mega.nz/#!K3oS1YYR!K04T64hy9nvvfiooaNj_eOKCXOW3Wjx6gDF4TPmbZfI

                          • Приложить SystemInfo"
                          D Offline
                          D Offline
                          Dmitriy.Pisarets
                          Kaspersky Lab
                          wrote on last edited by
                          #13

                          @alexander-matrosovю по инструции нет сценария для включения - выключения там только рестарты

                          1 Reply Last reply
                          0
                          • Virus_900V Offline
                            Virus_900V Offline
                            Virus_900
                            [2021] Gold BT
                            wrote on last edited by
                            #14

                            Dima, i am you send new information in PM.

                            KTS 21.2.16.590 with Patch B
                            KVRT 20.0.4.0 Testing

                            OS Windows 10 Pro (x64) 19041 EN All update
                            CPU Intel Core 2 Duo E4500 2.20 GHz
                            RAM 4GB DDR2 x2 Slots userd,
                            SSD SPCC Solid State Disk 256 GB
                            HDD Hitachi HDP725050GLA360 500 GB

                            1 Reply Last reply
                            0
                            • Virus_900V Offline
                              Virus_900V Offline
                              Virus_900
                              [2021] Gold BT
                              wrote on last edited by
                              #15

                              Cannot reproduction. 

                              KTS 21.2.16.590 with Patch B
                              KVRT 20.0.4.0 Testing

                              OS Windows 10 Pro (x64) 19041 EN All update
                              CPU Intel Core 2 Duo E4500 2.20 GHz
                              RAM 4GB DDR2 x2 Slots userd,
                              SSD SPCC Solid State Disk 256 GB
                              HDD Hitachi HDP725050GLA360 500 GB

                              1 Reply Last reply
                              0

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