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  4. Download Kaspersky | KSOS version 21.26.2.201

Download Kaspersky | KSOS version 21.26.2.201

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  • H Offline
    H Offline
    Huysentruyt
    wrote on last edited by
    #9

    Installation went fine.
    But starts about half the time.
    (bêta French standard)

    1 Reply Last reply
    0
    • bluebirdB bluebird

      This version doesn't handle reboots well. After restarting the PC, the program doesn't load. Manually opening it doesn't help either. You have to reinstall the program. After the next restart, it may or may not load.

      xzz123X Offline
      xzz123X Offline
      xzz123
      Moderators
      wrote on last edited by
      #10

      @bluebird
      @dmitriy.pisarets
      I encountered similar problem
      suddenly after a reboot the product won't load
      I surprisingly find that the K's %bases% folder in programdata is empty!
      Somehow this databases folder is totally wiped! only a single klids driver left.
      There may be an incident that trigger K itself to delete all files in bases. The klids.sys survived because it loaded to kernel.

      D 1 Reply Last reply
      1
      • xzz123X xzz123

        @bluebird
        @dmitriy.pisarets
        I encountered similar problem
        suddenly after a reboot the product won't load
        I surprisingly find that the K's %bases% folder in programdata is empty!
        Somehow this databases folder is totally wiped! only a single klids driver left.
        There may be an incident that trigger K itself to delete all files in bases. The klids.sys survived because it loaded to kernel.

        D Offline
        D Offline
        Dmitriy.Pisarets
        Kaspersky Lab
        wrote on last edited by
        #11

        @xzz123 said:

        I surprisingly find that the K's %bases% folder in programdata is empty!

        Hello!
        If you will be able to catch it with detailed traces, please contact me in PM.

        xzz123X 1 Reply Last reply
        0
        • D Dmitriy.Pisarets

          @xzz123 said:

          I surprisingly find that the K's %bases% folder in programdata is empty!

          Hello!
          If you will be able to catch it with detailed traces, please contact me in PM.

          xzz123X Offline
          xzz123X Offline
          xzz123
          Moderators
          wrote on last edited by
          #12

          @Dmitriy.Pisarets
          surely I will try
          but honestly I cannot promise a success result.

          1 Reply Last reply
          1
          • ChengnanC Offline
            ChengnanC Offline
            Chengnan
            wrote on last edited by
            #13

            @xzz123 @dmitriy.pisarets @bluebird same question, Loading screen works loops, and loading screen will be stuck when right click the tray icon
            Windows 10 19045.7058

            D 1 Reply Last reply
            0
            • C Offline
              C Offline
              cortoye
              wrote on last edited by
              #14

              Unfortunately, Kaspersky does not provide offline installation files for its final products and only needs to be installed online. This is a very big problem. Please put the offline installation files for the final products on the site. The second thing is that the ability to activate the 30-day trial period has been removed from Kaspersky products. Please fix this as well.

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              0
              • ChengnanC Chengnan

                @xzz123 @dmitriy.pisarets @bluebird same question, Loading screen works loops, and loading screen will be stuck when right click the tray icon
                Windows 10 19045.7058

                D Offline
                D Offline
                Dmitriy.Pisarets
                Kaspersky Lab
                wrote on last edited by
                #15

                @Chengnan, hello!
                This issue had been fixed. MR26 release build will run correctly.

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                2
                • D Offline
                  D Offline
                  denverzzq
                  wrote on last edited by
                  #16

                  此版本经常出现不能正常启动或者运行的问题错误

                  eventvwr显示为 Service Control Manager 7034 服务 卡巴斯基服务 21.26 意外停止。这发生了 5 次。

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                  • ChengnanC Offline
                    ChengnanC Offline
                    Chengnan
                    wrote on last edited by
                    #17

                    So, what should those affected do before the release of MR26?

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                    0
                    • D Offline
                      D Offline
                      denverzzq
                      wrote on last edited by
                      #18

                      此版本让我重启应用以更新某些组件,执行重启应用的操作后会显示“某些保护组件已受损,建议您重新安装应用程序“

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                      • D Dmitriy.Pisarets unpinned this topic on

                      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

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