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  5. Patch C for KAVKISKTSKFA 2020 / KS 3.0 / VPN 4.0 / KSOS 7.0
  6. avp service may eat too much cpu when watching live stream media.

avp service may eat too much cpu when watching live stream media.

Scheduled Pinned Locked Moved Patch C for KAVKISKTSKFA 2020 / KS 3.0 / VPN 4.0 / KSOS 7.0
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  • D Dmitriy.Pisarets

    As I can understand, it's not problem of patch C ? 

    I had downloaded files.  

    xzz123X Offline
    xzz123X Offline
    xzz123
    Moderators
    wrote on last edited by
    #4

    @dmitriy-pisarets

    That is correct. But the problem still persist in patch

    Tried to get it fix, but still no solution

    1 Reply Last reply
    0
    • Wesly.ZhangW Offline
      Wesly.ZhangW Offline
      Wesly.Zhang
      Moderators
      wrote on last edited by
      #5

      Hi,

      Does this issue will be improved after disabled webav? I want to ask this question.

      Regards.

      Go! The world ! 💪 Our CD8/CD4 T lymphocytes are on their way to destroy the new tubular virus.😠
      If I don't reply your post here, Please send a PM in KL Community forum or post a E-Mail ( wesly.zhang@qq.com ) to notice me.

      xzz123X 1 Reply Last reply
      0
      • xzz123X Offline
        xzz123X Offline
        xzz123
        Moderators
        wrote on last edited by
        #6

        Frankly speaking, I believe that those tough and long barriers between dev and users cause the very long period which it takes to fix a localization problem.

        Tech support always asking us provide tons of data again and again, after months, there still even no bug ID. Maybe, the problem is still not confirmed yet.........

        Dont know what to do now.

        Wesly.ZhangW D 2 Replies Last reply
        0
        • xzz123X xzz123

          Frankly speaking, I believe that those tough and long barriers between dev and users cause the very long period which it takes to fix a localization problem.

          Tech support always asking us provide tons of data again and again, after months, there still even no bug ID. Maybe, the problem is still not confirmed yet.........

          Dont know what to do now.

          Wesly.ZhangW Offline
          Wesly.ZhangW Offline
          Wesly.Zhang
          Moderators
          wrote on last edited by
          #7

          @xzz123 said in avp service may eat too much cpu when watching live stream media.:

          Frankly speaking, I believe that those tough and long barriers between dev and users cause the very long period which it takes to fix a localization problem.

          Tech support always asking us provide tons of data again and again, after months, there still even no bug ID. Maybe, the problem is still not confirmed yet.........

          Dont know what to do now.

          Be patient, Guy. You are always the best. Take it easy.

          Go! The world ! 💪 Our CD8/CD4 T lymphocytes are on their way to destroy the new tubular virus.😠
          If I don't reply your post here, Please send a PM in KL Community forum or post a E-Mail ( wesly.zhang@qq.com ) to notice me.

          1 Reply Last reply
          0
          • Wesly.ZhangW Wesly.Zhang

            Hi,

            Does this issue will be improved after disabled webav? I want to ask this question.

            Regards.

            xzz123X Offline
            xzz123X Offline
            xzz123
            Moderators
            wrote on last edited by
            #8

            @wesly-zhang

            I dont know

            I do the test that disable those drivers. If klwtp is disabled, the problem is gone( of course once the driver is disabled, webAV is stoped). If you disable other driver, there is still the problem.

            You may find the answer if you ask huang1111

             he do the test of disabling protections..... that is the first time we are requested by the tech support.

            my driver test was the second time....tech support want more...

            Wesly.ZhangW 1 Reply Last reply
            0
            • Wesly.ZhangW Offline
              Wesly.ZhangW Offline
              Wesly.Zhang
              Moderators
              wrote on last edited by
              #9

              @xzz123 said in avp service may eat too much cpu when watching live stream media.:

              https://www.huya.com/ 

              Hi, guy

              I find huya use flash technology to build its live player. Perhaps the product has a performance impact when dealing with flash streaming media. Take a look at action script and see what the player is doing.

              Go! The world ! 💪 Our CD8/CD4 T lymphocytes are on their way to destroy the new tubular virus.😠
              If I don't reply your post here, Please send a PM in KL Community forum or post a E-Mail ( wesly.zhang@qq.com ) to notice me.

              1 Reply Last reply
              0
              • xzz123X xzz123

                @wesly-zhang

                I dont know

                I do the test that disable those drivers. If klwtp is disabled, the problem is gone( of course once the driver is disabled, webAV is stoped). If you disable other driver, there is still the problem.

                You may find the answer if you ask huang1111

                 he do the test of disabling protections..... that is the first time we are requested by the tech support.

                my driver test was the second time....tech support want more...

                Wesly.ZhangW Offline
                Wesly.ZhangW Offline
                Wesly.Zhang
                Moderators
                wrote on last edited by
                #10

                @xzz123 said in avp service may eat too much cpu when watching live stream media.:

                @wesly-zhang

                I dont know

                I do the test that disable those drivers. If klwtp is disabled, the problem is gone( of course once the driver is disabled, webAV is stoped). If you disable other driver, there is still the problem.

                You may find the answer if you ask huang1111

                 he do the test of disabling protections..... that is the first time we are requested by the tech support.

                my driver test was the second time....tech support want more...

                Hi,

                klwtp is an web transmission processor driver I think. It takes a lot of research to figure out what the player is doing on media stream. Because there are many players that use flash technology, it's the only one that's causing problems, and there must be something special about it.

                Best regards.

                Go! The world ! 💪 Our CD8/CD4 T lymphocytes are on their way to destroy the new tubular virus.😠
                If I don't reply your post here, Please send a PM in KL Community forum or post a E-Mail ( wesly.zhang@qq.com ) to notice me.

                xzz123X 1 Reply Last reply
                0
                • xzz123X xzz123

                  Frankly speaking, I believe that those tough and long barriers between dev and users cause the very long period which it takes to fix a localization problem.

                  Tech support always asking us provide tons of data again and again, after months, there still even no bug ID. Maybe, the problem is still not confirmed yet.........

                  Dont know what to do now.

                  D Offline
                  D Offline
                  Dmitriy.Pisarets
                  Kaspersky Lab
                  wrote on last edited by Dmitriy.Pisarets
                  #11

                  @xzz123 said in avp service may eat too much cpu when watching live stream media.:

                  there still even no bug ID.

                  now you have it - 3494862. 

                  xzz123X 1 Reply Last reply
                  0
                  • D Dmitriy.Pisarets

                    @xzz123 said in avp service may eat too much cpu when watching live stream media.:

                    there still even no bug ID.

                    now you have it - 3494862. 

                    xzz123X Offline
                    xzz123X Offline
                    xzz123
                    Moderators
                    wrote on last edited by
                    #12

                    @dmitriy-pisarets

                    Actually, I believe I can give you enough data but the difficulty is knowing what is really matter........

                    If I can though my laptop to your office, it would be much easiler.....

                    1 Reply Last reply
                    0
                    • Wesly.ZhangW Wesly.Zhang

                      @xzz123 said in avp service may eat too much cpu when watching live stream media.:

                      @wesly-zhang

                      I dont know

                      I do the test that disable those drivers. If klwtp is disabled, the problem is gone( of course once the driver is disabled, webAV is stoped). If you disable other driver, there is still the problem.

                      You may find the answer if you ask huang1111

                       he do the test of disabling protections..... that is the first time we are requested by the tech support.

                      my driver test was the second time....tech support want more...

                      Hi,

                      klwtp is an web transmission processor driver I think. It takes a lot of research to figure out what the player is doing on media stream. Because there are many players that use flash technology, it's the only one that's causing problems, and there must be something special about it.

                      Best regards.

                      xzz123X Offline
                      xzz123X Offline
                      xzz123
                      Moderators
                      wrote on last edited by
                      #13

                      @wesly-zhang

                      you can try reproduce it.

                      use chrome and watch Huya. choose a hot room, like KPL, LPL.......

                      I know little about programming and those basic things.

                      1 Reply Last reply
                      0
                      • JarvisJ Offline
                        JarvisJ Offline
                        Jarvis
                        wrote on last edited by
                        #14

                        Duplicate

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