Error installing driver klgse.sys_x64, error code: -2147024319

[huang1111]

Reproduction steps:

An error occurred while installing the application.

Actual result:

success failure.

Expected Result:

Installed successfully.

[xzz123]

Hey gentleman

https://eap.kaspersky.com/topic/450/error27300-when-install-klhk-driver-error-code-2147024319/20

[Wesly.Zhang]

Hi,

klhk.sys and klgse.sys located in C:\Program Files (x86)\Common Files\Kaspersky Lab folder is not signed, only use Kaspersky self signed certificate. Just link @xzz123 said, The driver loaded failed because of secure boot.

InstallDriversDeferred (38f4:2f60) [16:54:48:055]: A file copy 'C:\Program Files (x86)\Common Files\Kaspersky Lab\klgse\klgse_x64\klgse.sys'->'C:\Windows\system32\DRIVERS\klgse.sys' operation has started.

InstallDriversDeferred (38f4:2f60) [16:54:48:057]: A file copying 'C:\Program Files (x86)\Common Files\Kaspersky Lab\klgse\klgse_x64\klgse.sys'->'C:\Windows\system32\DRIVERS\klgse.sys' operation has ended.

InstallDriversDeferred (38f4:2f60) [16:54:48:058]: A subqueue 0 has ended.

InstallDriversDeferred (38f4:2f60) [16:54:48:059]: The queue has finished committing.

InstallDriversDeferred (38f4:2f60) [16:54:48:060]: StartService: 'klgse'

InstallDriversDeferred (38f4:2f60) [16:54:48:069]: Failed to execute driver package 'klgse.sys_x64'. Failed to start service: klgse Error 0x80070241.

InstallDriversDeferred (38f4:2860) [16:54:48:069]: Failed to start service: klgse Error 0x80070241.

MSI (s) (64!60) [16:56:15:416]: 应用程序: 卡巴斯基安全软件技术预览--错误27300。 安装驱动程序 klgse.sys_x64 时出错。错误码: -2147024319。<<29100>>

InstallDriversDeferred (38f4:2860) [16:56:15:417]: InstallDriversDeferred: finished. Return value 1603.

``

[Jarvis]

hello! Can you please try reproduce it on 1532 ? all drivers should be signed now.

[huang1111]

@jarvis said in Error installing driver klgse.sys_x64, error code: -2147024319:

hello! Can you please try reproduce it on 1532 ? all drivers should be signed now.

Indeed, it does not recur now.