How much does usability matter when testing a security product?
-
When testing a security product, I think it's easy to focus mainly on whether it detects threats and whether everything works technically. But the everyday user experience seems just as important, especially when a product is going to be used by people who aren't particularly technical.
For example, a feature can work perfectly but still be difficult to understand if the interface is too complicated or important settings are buried several menus deep. During beta testing, how much attention do you normally pay to usability issues such as navigation, wording, notifications, and the overall clarity of the interface? Do you consider these issues as important as reporting actual bugs?
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login© 2026 АО «Лаборатория Касперского»