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  4. Download Kaspersky | KSOS version 21.26.2.201

Download Kaspersky | KSOS version 21.26.2.201

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  • J Offline
    J Offline
    Jowi
    Moderators
    wrote on last edited by
    #8

    Installation went fine.

    Aspire Go15 - i5 1334U, 16GB, Win11 Home 25H2

    1 Reply Last reply
    1
    • H Offline
      H Offline
      Huysentruyt
      wrote on last edited by
      #9

      Installation went fine.
      But starts about half the time.
      (bêta French standard)

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      0
      • bluebirdB bluebird

        This version doesn't handle reboots well. After restarting the PC, the program doesn't load. Manually opening it doesn't help either. You have to reinstall the program. After the next restart, it may or may not load.

        xzz123X Offline
        xzz123X Offline
        xzz123
        Moderators
        wrote on last edited by
        #10

        @bluebird
        @dmitriy.pisarets
        I encountered similar problem
        suddenly after a reboot the product won't load
        I surprisingly find that the K's %bases% folder in programdata is empty!
        Somehow this databases folder is totally wiped! only a single klids driver left.
        There may be an incident that trigger K itself to delete all files in bases. The klids.sys survived because it loaded to kernel.

        D 1 Reply Last reply
        1
        • xzz123X xzz123

          @bluebird
          @dmitriy.pisarets
          I encountered similar problem
          suddenly after a reboot the product won't load
          I surprisingly find that the K's %bases% folder in programdata is empty!
          Somehow this databases folder is totally wiped! only a single klids driver left.
          There may be an incident that trigger K itself to delete all files in bases. The klids.sys survived because it loaded to kernel.

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #11

          @xzz123 said:

          I surprisingly find that the K's %bases% folder in programdata is empty!

          Hello!
          If you will be able to catch it with detailed traces, please contact me in PM.

          xzz123X 1 Reply Last reply
          0
          • D Dmitriy.Pisarets

            @xzz123 said:

            I surprisingly find that the K's %bases% folder in programdata is empty!

            Hello!
            If you will be able to catch it with detailed traces, please contact me in PM.

            xzz123X Offline
            xzz123X Offline
            xzz123
            Moderators
            wrote on last edited by
            #12

            @Dmitriy.Pisarets
            surely I will try
            but honestly I cannot promise a success result.

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            1
            • ChengnanC Offline
              ChengnanC Offline
              Chengnan
              wrote on last edited by
              #13

              @xzz123 @dmitriy.pisarets @bluebird same question, Loading screen works loops, and loading screen will be stuck when right click the tray icon
              Windows 10 19045.7058

              D 1 Reply Last reply
              0
              • C Offline
                C Offline
                cortoye
                wrote on last edited by
                #14

                Unfortunately, Kaspersky does not provide offline installation files for its final products and only needs to be installed online. This is a very big problem. Please put the offline installation files for the final products on the site. The second thing is that the ability to activate the 30-day trial period has been removed from Kaspersky products. Please fix this as well.

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                0
                • ChengnanC Chengnan

                  @xzz123 @dmitriy.pisarets @bluebird same question, Loading screen works loops, and loading screen will be stuck when right click the tray icon
                  Windows 10 19045.7058

                  D Offline
                  D Offline
                  Dmitriy.Pisarets
                  Kaspersky Lab
                  wrote on last edited by
                  #15

                  @Chengnan, hello!
                  This issue had been fixed. MR26 release build will run correctly.

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                  2
                  • D Offline
                    D Offline
                    denverzzq
                    wrote on last edited by
                    #16

                    此版本经常出现不能正常启动或者运行的问题错误

                    eventvwr显示为 Service Control Manager 7034 服务 卡巴斯基服务 21.26 意外停止。这发生了 5 次。

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                    0
                    • ChengnanC Offline
                      ChengnanC Offline
                      Chengnan
                      wrote on last edited by
                      #17

                      So, what should those affected do before the release of MR26?

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                      0
                      • D Offline
                        D Offline
                        denverzzq
                        wrote on last edited by
                        #18

                        此版本让我重启应用以更新某些组件,执行重启应用的操作后会显示“某些保护组件已受损,建议您重新安装应用程序“

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                        • D Dmitriy.Pisarets unpinned this topic on

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