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  4. Download Kaspersky | KSOS version 21.27.0.156 MR27 (+arm support)

Download Kaspersky | KSOS version 21.27.0.156 MR27 (+arm support)

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  • harlan4096H Offline
    harlan4096H Offline
    harlan4096
    βTester
    wrote on last edited by
    #2

    Installed over previous 21.26 beta build without issues.

    S1 (Desktop MELPOMENIA): KES14.1 + W11 Pro 25H2 * S2 (Desktop TERMINUS): Kaspersky Premium 21.27 beta + W10 IoT Enterprise LTSC Pro 21H2 * S3 (VM): KES Cloud 14.1 + W11 IoT Enterprise LTSC 24H2

    1 Reply Last reply
    1
    • J Offline
      J Offline
      Jowi
      Moderators
      wrote on last edited by
      #3

      It installed without any apparent issues. However, the installation process keeps running in the background. But I assume this is already a known issue.

      Aspire Go15 - i5 1334U, 16GB, Win11 Home 25H2

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      0
      • GalaxyPG Offline
        GalaxyPG Offline
        GalaxyP
        wrote on last edited by
        #4
        • Hello, may I ask whether this issue can be resolved?

          • Over the past two days, my Kaspersky beta versions "26 & 27" have encountered errors that cause the computer to go to a black screen and freeze.
          • After analyzing the .dmp files with AI, the issue was identified as originating from Kaspersky. The AI also recommended reporting this to Kaspersky's official support first.
          • The relevant .dmp files, AI analysis reports, and supplementary documentation regarding the overall incident have been uploaded to the link below:
            • Gofile: https://gofile.io/d/V2Fr6z
        • Additionally, through AI analysis, I discovered that there are residual drivers from multiple previous versions of Kaspersky on my computer, for example:

          • klupd_K4W-21-15_arkmon.sys
          • klupd_K4W-21-19_arkmon.sys
        • My current driver version is: klupd_K4W-21-27_arkmon.sys

        • At this point, I would like to first use the uninstall function within System Settings to remove the 21.27 version.

        • After that, I plan to clean up the residual drivers from older versions of Kaspersky.

          • Once the environment has been thoroughly cleaned, I will reinstall the 21.27 version.
        • May I ask, assuming no damage to the system, what would be a recommended approach for the cleanup?

        D 1 Reply Last reply
        0
        • GalaxyPG GalaxyP
          • Hello, may I ask whether this issue can be resolved?

            • Over the past two days, my Kaspersky beta versions "26 & 27" have encountered errors that cause the computer to go to a black screen and freeze.
            • After analyzing the .dmp files with AI, the issue was identified as originating from Kaspersky. The AI also recommended reporting this to Kaspersky's official support first.
            • The relevant .dmp files, AI analysis reports, and supplementary documentation regarding the overall incident have been uploaded to the link below:
              • Gofile: https://gofile.io/d/V2Fr6z
          • Additionally, through AI analysis, I discovered that there are residual drivers from multiple previous versions of Kaspersky on my computer, for example:

            • klupd_K4W-21-15_arkmon.sys
            • klupd_K4W-21-19_arkmon.sys
          • My current driver version is: klupd_K4W-21-27_arkmon.sys

          • At this point, I would like to first use the uninstall function within System Settings to remove the 21.27 version.

          • After that, I plan to clean up the residual drivers from older versions of Kaspersky.

            • Once the environment has been thoroughly cleaned, I will reinstall the 21.27 version.
          • May I ask, assuming no damage to the system, what would be a recommended approach for the cleanup?

          D Offline
          D Offline
          Dmitriy.Pisarets
          Kaspersky Lab
          wrote on last edited by
          #5

          @GalaxyP, hello!
          Unfortunately I cannot reach files with your link. Can you please reupload it?
          Dumps should not make damage to your system, it is emergency log made by OS, which can be sent to developers to find the cause. So you can return to official release version and use it normally.

          GalaxyPG 1 Reply Last reply
          0
          • D Dmitriy.Pisarets

            @GalaxyP, hello!
            Unfortunately I cannot reach files with your link. Can you please reupload it?
            Dumps should not make damage to your system, it is emergency log made by OS, which can be sent to developers to find the cause. So you can return to official release version and use it normally.

            GalaxyPG Offline
            GalaxyPG Offline
            GalaxyP
            wrote on last edited by
            #6

            @Dmitriy.Pisarets

            • Please check whether the following link is available for download:

              • Google Drive: https://drive.google.com/drive/folders/1AolDKkkxU3cp8T7QbCB13i_vgC1GY5vM?usp=sharing
            • I am not certain where exactly the problem lies; this symptom appeared suddenly.

              • The previous Kaspersky beta version "21.26" had been functioning normally.
              • This symptom did not appear until the day before I switched to Kaspersky beta version "21.27".
            • Regarding the cleanup matter mentioned later, what I am actually seeking guidance on is how to safely remove outdated driver versions.

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            0
            • D Dmitriy.Pisarets

              A new beta builds are available.
              You can download the distribution kit by the links bellow:
              Kaspersky — download
              KSOS — download

              Please take a note:
              ARM support has been added to our home applications, but some functionality is not ready for the AMR64 product:
              camera and microphone protection (part of HIPS, plus a separate feature)
              some SW heuristics
              SM container: screenshot protection (entire SM)
              SecureInput, SecureMouse (password entry, etc.)
              DiskEncryption.
              Some self-defense features (SD, VKBD).

              To test the application, activate the license embedded in the distribution kit.
              You should only use the beta build with this license provided for testing.
              If you use your existing commercial license to activate the beta version of the application, the term of the license spent on the beta-testing will not be compensated.

              Known issues:
              network monitor can contain nameless group for system process

              Useful info:
              please do not send any issues to premium tech support. Beta reports should be placed only on our beta forum.
              DRV verifiers are turn off by default now. App - are ON!
              Kaspersky is presented in two tiers: Standard, Premium
              To activate the trial beta key on the screen with a proposal to enter My Kaspersky, click "Skip"

              K Offline
              K Offline
              kaidanalenko1987
              wrote on last edited by
              #7

              @Dmitriy.Pisarets Have the download links for the beta versions gone? When I click on it says 'Sorry, but the requested page could not be found'.

              D 1 Reply Last reply
              0
              • K kaidanalenko1987

                @Dmitriy.Pisarets Have the download links for the beta versions gone? When I click on it says 'Sorry, but the requested page could not be found'.

                D Offline
                D Offline
                Dmitriy.Pisarets
                Kaspersky Lab
                wrote on last edited by
                #8

                @kaidanalenko1987, hello!
                Links are correct and all files are available for downloading.

                1 Reply Last reply
                0
                • N Offline
                  N Offline
                  nexon
                  βTester
                  wrote on last edited by
                  #9

                  Installed over previous MR26 without problems smooth installation.

                  1 Reply Last reply
                  0
                  • A Offline
                    A Offline
                    amnher
                    wrote on last edited by
                    #10

                    I am having problems installing over previous version or fresh install. It says "Cannot connect to the application installation source."

                    D 1 Reply Last reply
                    0
                    • A amnher

                      I am having problems installing over previous version or fresh install. It says "Cannot connect to the application installation source."

                      D Offline
                      D Offline
                      Dmitriy.Pisarets
                      Kaspersky Lab
                      wrote on last edited by
                      #11

                      @amnher Hello!
                      As I can understand, that may be caused by using arm build for usual x86 PC. So installer tries to download correct x86 version of the build from main official server, but cannot find it because it's beta and there is no builds of this version.

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                      • D Dmitriy.Pisarets unpinned this topic on

                      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

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